Nourr currently ships within the India. We are exploring ways to make our products more accessible globally. Stay tuned!

All orders above Rs. 2000 in the India qualify for free shipping.

Email us at nourr.revurge@gmail.com and if your order has not been processed, we are happy to change your address. If your order has been shipped, please contact us to reroute your package.

Email us at nourr.revurge@gmail.com and if your order has not been processed, we will adjust your order.

Once an order has been placed, it is automatically sent to our warehouse and we are unable to cancel it. Please email nourr.revurge@gmail.com if you would like to return your order once it has been received.

We're as eager as you are for the product to reach you! It can take up to 7-10 business days to receive your package. Typical order processing time to pack and ship your orders is up to 3 business days. Shipping time is 2-8 business days. Once the order is processed, you will receive a tracking number.

Please note COVID-19 has impacted shipping times and you may see additional delays.

Find the status of a particular order and view your Order History on the Order Status tracking page under My Account, if you have created an account. Please note that the Order History will not be updated until the product(s) have shipped.

Email us at nourr.revurge@gmail.com and we will get back to you on the status of your package.

Email us at nourr.revurge@gmail.com and we will look into this for you by filing a claim with our logistics partners. Our team will update you on the status between 3-5 business days.

Email us at nourr.revurge@gmail.com and we'll get this fixed for you.

As company policy and due to hygiene reasons we don't offer exchange or refunds on products sold. We offer refunds only if the products are defective or damaged upon receipt. Hence, if there is a problem or defect with your product, please notify us via email at nourr.revurge@gmail.com immediately along with an unboxing video of the same.

You can find the detailed return policy here

Please note that refunds will be processed through the original means of payment within 10 working days. In case of COD orders, refund will be done via bank transfer.

Don’t worry we’ve all been there. Even though we think all of our shades are essential, our team is here to help! If you have any shade matching questions, be sure to reach out to us at nourr.revurge@gmail.com

Yes. We do not test on animals.

Our products are formulated without parabens, phthalates, mineral oils, formaldehydes, coal tar, sulfates, butylated hydroxyanisole, and more.

All our products at the moment are fragrance free.